REPUTATION MANAGEMENT & CRISIS COMMUNICATIONS
We prefer to manage your reputation proactively through a long-term strategy, however, we’re expertly prepared to manage and guide you through any crisis that may arise, as it arises. We’ve got the tools and seniority to manage your reputation, whether part of a holistic communication strategy or as a stand-alone service.
Reputation management includes environmental scanning, perception surveys and strategic recommendations. This is automatically included in all strategies, but the tactics may differ according to client needs.
Crisis communication, whether reactive (for stand-alone), or proactive, encompasses social media, media liaison and internal and external stakeholder communications. We’ve been tried and tested on this service and have excelled every time.