The world today is evolving at a rapid pace, which is an exciting and innovative place for businesses and brands to be. We are a strategically led communications agency that specialises in guiding you and your brand to effectively communicate in an omni-channel world. Rather than working in parallel, communication channels and their supporting resources deliver the best results when designed and orchestrated to cooperate.
At MANGO-OMC our team’s numerous successes enable us to offer you a wealth of experience and expert communications advice. With hundreds of client projects under our belt and a combination of services, we are fully equipped to ensure that you and your business are guided and supported at every touchpoint in the marketing and communications matrix.
We are not a jack of all trades and master of none; we collaborate with a network of specialist partners to offer tailormade solutions to fit your budget. We consistently prove the value that we add in terms of ROI for our clients and our client testimonials attest to our ethos and unique collaborative approach.
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Founded in 2005, MANGO-OMC has decades of experience in strategic communication, marketing, and branding. We bring a wealth of expertise to the table, whilst also remaining innovative and in touch with the constant shifts in communication trends and tools.
While we do handle press releases, they represent just a small fraction of whatâs required for a successful integrated communications strategy.
We make it a priority to deeply understand our client partnersâ industries, businesses, and products and our collaborative process is uniquely tailored for each client.
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MANGO-OMC is proud to be the first South African PR agency accepted into the International Public Relations Network (IPRN), enabling us to execute projects globally. Managing Director Nicole Capper serves as the Regional Head of Africa on the Media Committee and the Executive Council of the IPRN. Nicole is also an accredited Stevie Awards Judge and has served on the Digital Influencer Marketing Committee for the IAB SA
  
During the unprecedented events of 2020 and 2021, MANGO-OMC activated a specialist freelance and network model that ensured strategic and senior support whilst reducing overheads. This model allowed for ongoing services that could be accommodated within the marketing and communications budgets implemented by most industry sectors.
This model has continued to be highly successful and has been running since May 2020. The business model has also resulted in the ability to bring the best possible minds and skillsets to each project and retainer via extensive networks and retained freelancers, consultants, strategists, designers, and more.
We are proud to have serviced both local and international clients using this model; with excellent results.
These are a few case studies to illustrate the types of projects weâve worked on over the years. We will endeavour to update this page as we go along and hope that you enjoy looking through these.
Since 2005, we have been a visionary and reliable PR and communications company who aim to create beneficial relationships with both our clients and the media.
â...They have a strong network of media contacts and were able to write quickly and to the standards that we needed from themâĶ Should we have the opportunity to work together again, we would definitely re-engage themâ.
AFRICA UTILITY WEEK Lida Van Heerden, Senior Marketing Manager, Spintelligent.
âThanks Nicole, this has been a great project and we are very happy with all of the deliverables! Weâd like to thank you for being so easy to work with - very professional and organised, yet flexible in your approach.â
ICLEI Michelle Preen, Senior Manager: Communications, Membership & Knowledge Management ICLEI Africa.
â...Through their connections we were able to forge strong relationships with key media and bloggers and we found their strategic input immensely valuable.â
FRYâS FOOD Amy Chu, Marketing Manager, The Fryâs Family Food Co.
Up until 2019 :...Each and every year they over deliver on PR value. Just when we think we have hit a ceiling, the team deliver beyond expectations. Their agility is impressive and they really get the results time after time. MANGO-OMC manage difficult situations with pace, professionalism and complete the solutionâĶ We simply couldnât do it without them!â
THE EAT OUT MERCEDES-BENZ RESTAURANT AWARDS , Aileen Lamb: General Manager, Consumer Division, New Media.
âMANGO-OMC have catapulted us into public awareness. We have been on TV, radio, in newspapers and on local and international websites - including the Wall Street Journal, all in less than 18 months. What we love about MANGO-OMC is their ability to understand our strategy and provide insightful input, they then synchronise their PR activities with this. We appreciate their intentional and considered approach.â
CITIZEN SURVEYS, Marcus Coetzee, Client Services, Citizen Surveys.
âĶ.âThey were able to attract pro bono partners and support and in doing so, helped reach a 10 fold return on investment - simply by working smart and truly understanding our unique position in the media space. MANGO-OMC is a team of specialists and thought leaders in their industry. Partnering with them has been a joy!â
IKAMVA LABANTU Ronell Jordaan, Fundraising Manager, Ikamva Labantu
â... They were creative, yet structured, responsive and professional in the approach and flexible to our specific needs. Under their watch for the period of a year, the project developed an excellent community base due to their building of the relationships and they managed high volume content creatively and often went beyond their original mandate to achieve the objectives of the project. They were especially proactive on the reputational demands, which were critical.â
FTI CONSULTING Wayne Lowe,Senior Director, Strategic Communications EMEA, FTI Consulting
In a challenging economy and media sector, MANGO-OMC have shown a strategic clarity and holistic approach that is promising in terms of an ongoing relationship.
HOSPICE PALLIATIVE CARE ASSOCIATION Ewa Skowronska, MD, MPH, CEO Hospice Palliative Care Association
Working with Nicole is a dream! I was concerned that a marketing campaign would be âtoo muchâ for us but her interaction has made it exciting and rewarding. We love what we do and she has understood that and helped us do it better. She gets our value add to the community. Her approach is professional, patient and consistently helpful in partnering with us on this journey. Her knowledge and connections in the media and marketing world have paved the way for increased exposure for our brand. We havenât even finished our campaign and we already have increased membership and recognition in the community.
SOUTH AFRICAN ASSOCIATION OF SOCIAL WORKERS IN PRIVATE PRACTICE Paula Hildebrand, Chairperson, South African Association of Social Workers in Private Practice
"On behalf of SIOC Community Development Trust (SIOC-CDT), I am pleased to confirm that MANGO-OMC through Nicole Capper has been supporting the Communications Team and the entire organisation with exceptional service from the year 2020 to date. What we appreciate the most about Nicole in particular is that she works as part of the team, is good at transferring skills, is immersed in the team and organisational culture and contributes significantly to the strategic thinking. MANGO-OMC brings along a wealth of industry knowledge and expertise that will be beneficial for any organization. They are extremely professional, efficient, creative, attentive to detail, great work ethic and never miss a deadline."
SIOC-CDT Refilwe Sebogodi, Head Stakeholder Relations and Communications
"MANGO-OMC proved to be an invaluable partner when we brought them on board to assist us with the PR and influencer management for the relaunched Eat Out (Woolworths) Restaurant Awards in 2022. Nicoleâs years of experience, and the talented team she handpicked to work on this massive project, were key to us pulling off a memorable event and hitting our PR value targets."
New Media Aileen Lamb
CEO
âI have worked in NGOâs for over 20 years & finding great marketing & communications expertise was as elusive as looking for a needle in a haystack. We bounced around between in-house and outsourcing options and I can honestly say Nicole & her team have been the best Iâve ever worked with. She has the most wonderful combination of being strategic and also willing to dig into detail. I have learnt so much from the extensive experience that she brings to bear. Sheâs undoubtedly helped HPCA to raise our profile & build our brand. Highly, highly recommended.â
Hospice Palliative Care Association, Leigh Meinert
Advocacy Manager
â...They have a strong network of media contacts and were able to write quickly and to the standards that we needed from themâĶ Should we have the opportunity to work together again, we would definitely re-engage themâ.
AFRICA UTILITY WEEK Lida Van Heerden, Senior Marketing Manager, Spintelligent.
âThanks Nicole, this has been a great project and we are very happy with all of the deliverables! Weâd like to thank you for being so easy to work with - very professional and organised, yet flexible in your approach.â
ICLEI Michelle Preen, Senior Manager: Communications, Membership & Knowledge Management ICLEI Africa.
â...Through their connections we were able to forge strong relationships with key media and bloggers and we found their strategic input immensely valuable.â
FRYâS FOOD Amy Chu, Marketing Manager, The Fryâs Family Food Co.
:..."MANGO-OMC proved to be an invaluable partner when we brought them on board to assist us with the PR and influencer management for the relaunched Eat Out (Woolworths) Restaurant Awards in 2022. Nicoleâs years of experience, and the talented team she handpicked to work on this massive project, were key to us pulling off a memorable event and hitting our PR value targets."
THE EAT OUT MERCEDES-BENZ RESTAURANT AWARDS , Aileen Lamb: General Manager, Consumer Division, New Media.
âMANGO-OMC have catapulted us into public awareness. We have been on TV, radio, in newspapers and on local and international websites - including the Wall Street Journal, all in less than 18 months. What we love about MANGO-OMC is their ability to understand our strategy and provide insightful input, they then synchronise their PR activities with this. We appreciate their intentional and considered approach.â
CITIZEN SURVEYS, Marcus Coetzee, Client Services, Citizen Surveys.
âĶ.âThey were able to attract pro bono partners and support and in doing so, helped reach a 10 fold return on investment - simply by working smart and truly understanding our unique position in the media space. MANGO-OMC is a team of specialists and thought leaders in their industry. Partnering with them has been a joy!â
IKAMVA LABANTU Ronell Jordaan, Fundraising Manager, Ikamva Labantu
â... They were creative, yet structured, responsive and professional in the approach and flexible to our specific needs. Under their watch for the period of a year, the project developed an excellent community base due to their building of the relationships and they managed high volume content creatively and often went beyond their original mandate to achieve the objectives of the project. They were especially proactive on the reputational demands, which were critical.â
FTI CONSULTING Wayne Lowe,Senior Director, Strategic Communications EMEA, FTI Consulting
I have worked in NGOâs for over 20 years & finding great marketing & communications expertise was as elusive as looking for a needle in a haystack. We bounced around between in-house and outsourcing options and I can honestly say Nicole & her team have been the best Iâve ever worked with. She has the most wonderful combination of being strategic and also willing to dig into detail. Highly, highly recommended.
HOSPICE PALLIATIVE CARE ASSOCIATION Leigh Meinert, Advocacy & Operations Manager
Working with Nicole is a dream! I was concerned that a marketing campaign would be âtoo muchâ for us but her interaction has made it exciting and rewarding. We love what we do and she has understood that and helped us do it better. She gets our value add to the community. Her approach is professional, patient and consistently helpful in partnering with us on this journey. Her knowledge and connections in the media and marketing world have paved the way for increased exposure for our brand. We havenât even finished our campaign and we already have increased membership and recognition in the community.
SOUTH AFRICAN ASSOCIATION OF SOCIAL WORKERS IN PRIVATE PRACTICE Paula Hildebrand, Chairperson, South African Association of Social Workers in Private Practice
On behalf of SIOC Community Development Trust (SIOC-CDT), I am pleased to confirm that MANGO-OMC through Nicole Capper has been supporting the Communications Team and the entire organisation with exceptional service from the year 2020 to date. What we appreciate the most about Nicole in particular is that she works as part of the team, is good at transferring skills, is immersed in the team and organisational culture and contributes significantly to the strategic thinking. MANGO-OMC brings along a wealth of industry knowledge and expertise that will be beneficial for any organization. They are extremely professional, efficient, creative, attentive to detail, great work ethic and never miss a deadline.
SIOC-CDT Refilwe Sebogodi, Head Stakeholder Relations and Communications
We have spent over a decade perfecting our strategic process. We will create a holistic communication strategy that is tailored specifically for your brand, audience and objectives, guiding and collaborating with you every step of the way.
Weâre not just about big-picture thinking, we have a lengthy track record of exceptional on-the-ground, tangible, strategic implementation and measurement.
We see the media as our customer and work closely with them to provide brand lift through our extensive network and relationships, which are mutually beneficial and based on respect.
Content is king. Our expert writers and content generators ensure that you not only always have something to talk about, but that itâs appropriate for your audiences and channels and gains traction, reach and engagement.
They say bad publicity is still publicity but we couldnât disagree more. We prefer to manage your reputation proactively through a long-term strategy and consistent brand management. However, we are expertly prepared to manage and guide you through any crisis that may arise, as it arises.
We make sure that your event communication is led by a robust strategy and implements tactics that promote your event, mitigate reputational risk and ensure it remains newsworthy. We also specialise in weaving brand narratives throughout events, resulting in cohesive communications within event and experiential contexts.
Social media is integral to the communication matrix. Our expertise ensures that your social media strategy will not only be on point for your brand, but also resonate with your audiences in a way that is relevant to the news cycle where applicable.
We know how the media work and what they require and we have developed a unique way of training spokespeople to ensure that they not only represent their brand perfectly, but that they also give media the editorial value they require.
All of our partners work with us across projects and retainers at preferential rates and either directly with client or via MANGO-OMC as lead agency (whichever route is preferred by client). These are tried and tested relationships with agencies, companies and people that share MANGO-OMCâs ethos of excellent service and ethical delivery.
We are happy to work with existing client partners, but able to bring specialists to the table if required. We are also able to manage all of their services via our own team so that client has one contact person.
This model does not negatively impact on budgets as there are no additional mark-up or referral fees.
We offer a combination of solutions or specific solutions only. Each proposal is tailormade for client requirements, so the services listed on this website should be treated as an overview of everything that we are able to provide, with the understanding that we can collaborate with your existing suppliers, or bring our own partners to the table or act as a lead agency.
In summary, we provide what you need according to the best possible model for your budget.
