CRISIS & REPUTATION MANAGEMENT SERVICE

We’ve got the tools and seniority to manage your reputation. This is a critical element of every communication strategy but also offered as a stand-alone service if required.

Crisis management is an element of reputation management that is planned for and only implemented if required.

Reputation management includes environmental scanning, perception surveys and strategic recommendations. This is automatically included in all strategies, but the tactics may differ according to client needs.

Crisis communication, whether reactive (for stand-alone) or proactive encompasses social media, media liaison and internal and external stakeholder communications. We’ve been tried and tested on this service and have excelled every time.

TESTIMONIAL:

EAT OUT RESTAURANT AWARDS

Our experience of working with MANGO-OMC has only been positive, we absolutely love working with Nicole and the team and really feel as if we are all one company striving toward the same goals. Each and every year they over deliver on PR value for Eat Out, just when we think we have hit a ceiling, Nicole and the team go ahead and deliver beyond expectations. Their agility is impressive and they really get the results time after time.

I have to also add during a PR challenge, I would never want to have anyone else by my side, Mango OMC manage difficult situations with pace, professionalism and to complete solution. They are all delightful to work with, super clever and a truly fabulous partner – we simply couldn’t do it without them!

Here’s to the next 5 years!

Aileen Lamb

General Manager, Consumer Division, New Media Publishing